Legal Assistance

"How can FEMA help me?"

"I need help with insurance issues."

• Insurance-Related Issues
• Pro Bono Insurance Guides
• Insurance Company Contact List

How can FEMA help me?FEMA Materials:

Register for Disaster Assistance On-Line

Help After a Disaster Manual PDF Version Text Version

I need help with insurance issues.Insurance-Related Issues:

Hurricane Insurance Information Center

Hurricane Katrina Insurance FAQs

Other Insurance Common Questions

Pro Bono Insurance Guides

Dickstein Shapiro Morin & Oshinsky LLP Pro Bono Insurance Guides

1. The Guide for Individuals
   Download in [pdf]
   
   
2. The Guide for Individuals/Small Businesses
   Download in [pdf]

Insurance Company Contact List:

The following insurance companies have set up 800 hotlines for those insureds displaced by Hurricane Katrina:

A

• ACE USA Clients receive individual 800 numbers or call 800 433-0385 (ACE USA/INAMAR Marine claims); 800 234-7354 (Disaster Mortgage Protection claims)
• Acuity 800-242-7666
• Alfa Insurance Group 888-964-2532
• Alabama Municipal Insurance Corporation 866-239-AMIC
• Allmerica 800-628-0250
• Allstate 800-54-STORM (800-547-8676)
• Allstate Floridian Insurance Company 800-54-STORM (800-547-8676)
• American Bankers Insurance Company 800-245-1505
• American Federation Insurance Company 800-527-3907
• American General Property Insurance Company of Florida 800-321-2452
• American International Group 800-433-8880 (auto & home)
• American National Property & Casualty Company & Affiliates 800-333-2861
• American Reliable Insurance Company 800-245-1505
• American Skyline Insurance Company 888-298-5224
• American States Insurance Company 888-557-5010
• American Strategic Insurance 866-ASI-LOSS (274-5677)
• American Superior Insurance 954-577-2202
• Arch Insurance 800-817-3252 Argus Fire & Casualty Company 954-331-4722
• Armed Forces Insurance Exchange 800-828-7736
• Atlantic Mutual Insurance Company 800-945-7461
• Atlantic Preferred Insurance Company 800-673-4952
• Auto Owners Insurance Group (Palm City) 800-783-1269
• Auto Owners Insurance Group (Ft. Meyers) 800-437-2256
• AXA Re Property and Casualty 800-216-3711

B

Bankers Insurance Company 800-765-9700
• Bankers Security Insurance Company 800-765-9700
• Bituminous 800-822-2905 (Florida); 800-605-0311 (Mississippi & Louisiana); 800-678-3104 (National)
• Bristol West Insurance Group 800-BRISTOL

C

• Capital Preferred 800-734-4749 or 888-388-2742
• Catawba Insurance 800-711-9386
• Century Surety Insurance Company 800-850-0422
• CHUBB Insurance Group 800-252-4670 (800-CLAIMS-0)
• Church Mutual Insurance 800-554-2642
• Citizens Property Insurance Corp. 866-411-2742 (866-411-CPIC)
• Cincinnati Insurance Company (call your local agent first and then 1-877-242-2544)
• Clarendon National Insurance Company 800-216-3711
• Clarendon Select Insurance Company 800-509-1592
• CNA 877-262-2727
• Colony Insurance Company 800-577-6614 ext. 1715
• Companion Property & Casualty 800-649-2948
• Cotton States Mutual Group 800-282-6536
• CUNA Mutual 800-637-2676
• Cypress 888-352-9773

E

• EMC Insurance Companies 800-910-4988
• Encompass Insurance Company 800-588-7400
• Erie Insurance Group 800-367-3743

F

• Farmers 800-435-7764 FCCI (first report of injury) 800-226-3224
• Federal Mutual 888-333-4949
• Federated National Insurance Company 800-420-7075 FEMA 800-621-3362 (800-621-FEMA)
• Fidelity & Casualty Insurance Company 800-725-9472
• Fidelity National Insurance Company 800-220-1351
• Fidelity National Property and Casualty Insurance Company 800-725-9472
• Fireman's Fund 888-347-3428 (888-FIREHAT)
• First Floridian 800-252-4633 (800-CLAIM33) (personal); 800-238-6225 (business)
• First Premium Insurance Group (Lloyd's Mobile Home) 800-432-3072
• First Protective Insurance Company 877-744-5224 First Trenton 800-468-7341
• Florida Family Insurance Company 888-486-4663 or 888-850-4663
• Florida Farm Bureau Insurance Companies 800-330-3327
• Florida Select 888-700-0101
• Florida Preferred Property Insurance Company 800-673-4952
• FM Global 877-639-5677 (877-NEWLOSS)
• Foremost Insurance Company 800-527-3907

G

• GE Employers Re 866-413-8978
• GEICO 800-841-3000
• General Star Indemnity Company 800-624-5237
• General Star National Insurance Company 800-624-5237
• Georgia Casualty & Surety 800-279-8279 (claim reporting); 866-458-7506 (claim dept.)
• Georgia Farm Bureau 866-842-32276
• GMAC Insurance (Auto Claims) 800-468-3466
• Granada Insurance Company 800-392-9966
• Great American 800-221-7274
• Guide One 888-748-4326

H

• Hanover Insurance (Allmerica) 800-628-0250
• Harbor Insurance Company - 800 216-3711
• The Hartford - 800-243-5860
• Hartford Insurance Company of the Midwest 800-637-5410 or 800-243-5860
• Hartford Steam 800-HSB-LOSS
• Holyoke Mutual - 800-225-2533

I

• ICAT 866-789-4228
• Industrial Risk Insurers - 860-520-7347 (Business claims)
• Interstate Fire & Casualty 800-456-8458, Ext. 770

L

• Liberty Mutual - 800-2CLAIMS (800-225-2467)
• Liberty Mutual Fire Insurance Company 800-637-0757 (in state); 800-633-1833 (24 hour)
• Louisiana Citizens Property Insurance Corporation 800-274-9830
• Louisiana Farm Bureau 866-275-7322

M

• Main Street America Group 877-282-3844
• Mercury Insurance Group 800-987-6000
• MetLife Auto & Home 800-854-6011
• Mississippi Farm Bureau 866-275-7322

N

• National Flood Insurance Program (NFIP) - 1-800-427-4661
• National Insurance Company 800-239-2121
• Nationwide 800-421-3535
• North Pointe Insurance Company 877-878-1991

O

• Ohio Casualty and West American Insurance Company 888-701-8727
• Old Dominion Insurance Company 877-425-2467 or 800-606-7992
• Omaha Property & Casualty 800-638-2592 (Flood only)
• Omega Insurance Company 800 216-3711
• OneBeacon 877-248-4968

P

• Poe Financial Group 800-673-4952
• Progressive Auto Insurance 800-PROGRESSIVE (766-4737)

Q

• QualSure Insurance Corp. 877-563-0150

R

• Regency (Tower Hill) 800-216-3711
• Republic Fire & Casualty (Homeowners, Dwelling Fire, Auto & Commercial) 800-451-0286
• Republic Group (Republic Fire & Casualty, Republic Underwriters Southern Ins Co, Southern Underwriters Ins) 800-451-0286
• Republic Underwriters (Commercial) 800-451-0286
• RLI Insurance Company 800-444-0406
• Royal & Sun Alliance 800-847-6925

S

• SAFECO 800-332-3226 Scottsdale Insurance Company 800-423-7675
• Security National Insurance Company 800-Bristol
• Selective 866-455-9969
• Service Insurance Company 800-780-8423
• Shelter Insurance Group 800-SHELTER (800-743-5837)
• Sompo Japan 800-444-6870
• Southern Family Insurance Company 800-673-4952
• Southern Fidelity 866-874-7342
• Southern Insurance Company (Commercial) 800-451-0286
• Southern Underwriters (Commercial) 800-451-0286
• Southwest Business Corp. (Lloyd's Excess Flood) 800-527-0066 Ex. 7389
• St. Johns Insurance Company 800-748-2030
• St. Paul Insurance Companies 800-CLAIM 33 (800-252-4633) -Auto and Home Claims; 800-STPAUL (800-787-2851) - Business Claims
• St. Paul Travelers 800-CLAIM33 (800-252-4633) - Auto and Home Claims; 800-787-2851 - Business Claims; 800-356-6663 -Flood Claims
• State Farm Insurance 800-SF-CLAIM (800-732-5246)
• Sunshine State Insurance Company 877-329-8795

T

• TAPCO 888-437-0373
• Texas Farm Bureau 800-772-6535
• Tower Hill Insurance Companies 800-216-3711 or 800-509-1592
• Travelers 800-252-4633 (800-CLAIM 33) - Personal Claims; 800-238-6225 - Business Claims; 800-356-6663 (Flood claims)
• Travelers Boat & Yacht 800-772-4482
• Travelers WC (first report of injury) 800-238-6225

U

• United Fire Insurance Company 800-343-9131
• United Property and Casualty Company 800-861-4370
• Universal Insurance Company 888-846-7647
• USAA 800-531-8222 USF&G 800-787-2851; 800-631-6478 (homeowners claim); 407-660-9000 (customer service)
• USLI 800-523-5545

V

• Vanguard Fire & Casualty Company 888-343-5585

X

• XL Insurance 800-688-1840

Z

• Zenith (first report of injury) 800-440-5020
• Zurich Insurance Company 800-987-3373